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Relationship Marketing for Competitive Advantage: Winning and Keeping Customers (Marketing Series. Professional Development)By Christoph

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This reader provides selected articles that highlight key concepts as well as giving industrial and service perspectives. It contains advice on how to achieve customer-consciousness in employees at every level.

• Sales Rank: #7213762 in Books
• Published on: 1995-11
• Original language: English
• Number of items: 1
• Dimensions: 9.75" h x 6.50" w x 1.00" l,
• Binding: Hardcover
• 304 pages

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Relationship Marketing for Competitive Advantage: Winning and Keeping Customers (Marketing Series. Professional Development)By Christoph PDF